HOW CAN WE HELP YOU?
Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Orders & Shipping
⛟ HOW LONG WILL I RECEIVE MY ORDER?
Our processing times are between 2-4 days. Once your order has been processed, shipping times would take 6-14 Business days or Express Shipping is 3-5 days Business days depending on your location.
⛟ HOW DO I TRACK MY ORDER?
Once order has been processed we will send an email confirmation to you with your order tracking number.
⛟ WHAT IF MY ORDER IS DELAYED?
Sometimes orders may be delayed, if this is the case and you are wondering where your order is, first read our ‘Shipping Information’ page for further info, then check your Shipping Confirmation email you received, this can often end up in your spam/junk folder. If you are still unable to track your order, please contact us via the Contact Us page.
⛟ CAN I CANCEL/UPDATE MY ORDER? OR CHANGE MY SHIPPING ADDRESS?
Our team works hard to get your order dispatched as quickly as possible, and so we’re unable to guarantee any cancellation requests or changes to your order. You can reach out to us via the Contact page so we can better support you.
Payments
🔖 WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major forms of payment, including credit cards, PayPal, and any of the Buy Now Pay Later methods listed throughout our website.
🔖 HOW ARE REFUNDS PROCESSED?
Once a refund has been processed, the money returned will automatically be applied to your credit card or original method of payment within 5-10 business days, excluding public holidays and weekends.
🔖 HOW DO DISCOUNT CODES WORK?
Simply enter the discount code by using the Add coupon code field found in cart!